- Published: 27 July 2010
In every training or advisory project we undertake, we primarily focus on the end RESULT expected by our client + our ADDED VALUE. In order to reach an optimum EFFECTIVENESS, our training projects consist of 4 equally important phases: |
In every training or advisory project we undertake, we primarily focus on the end RESULT expected by our client + our ADDED VALUE. In order to reach an optimum EFFECTIVENESS, our training projects consist of 4 equally important phases: |
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- Starting situation analysis and problem diagnosis (from an individual or/and team perspective). - Practical skills and competences training -> creation of new behaviours. - Putting in practice newly acquired skills and competences – planning of practical implementations. - Effectiveness evaluation.
Depending of the goals and expected RESULT of a training project, we use different TOOLS and SITUATION ANALYSISES: |
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- „On the job” observation - Individual interviews with participants of the training and their supervisors - Individual or team skills assessment In order to optimize effectiveness of the trained company - Key customers’ opinion surveys - Employees’ opinion surveys (selected representatives or the global team)
A few measurable results of our collaboriation with the clients:
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- 50% of sales growth (in reference to the sales plans) in a ‘difficult industry’ during a recession within 6 months from the training’s and survey’s end (article in HBR, 10.2004), - Sales record in the 40-year history of an industrial firm (article in HBR, 10.2004), - Growth of motivation and involvement in the management of an entertainment company; significant effectiveness growth among the personnel, 30% of sales growth despite the crisis, - 50% drop of personnel turnover among new employees.
Additional benefits from the collaboration with DORIÈS ARIA:
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- Constant communication with our client – each phase of a project is announced and reported. - Support in internal communication with employees – i.e. preparation of internal project newsletters. - Help in creating company’s own human capital development plans and projects. - Not only training – but we also work on personnel attitudes. - Our clients achieve individual successes.