About us
HR Consulting
Information
- Published: 27 July 2010
 |
Market requirements – nowadays, in times of a strong competition, sales skills are vital to commercial success. And there are only two possible outcomes: successing or failing. A demanding and well informed client will immediately notice incompetence or insufficient skills. Sales is a process and we need to take care of its every phase - what happens before (preparation), during (contact with a client) and after the act of sales (post-sales support). In certain business fields most of the clients leave due to a poor client service. |
|
Market requirements – nowadays, in times of a strong competition, sales skills are vital to commercial success. And there are only two possible outcomes: successing or failing. A demanding and well informed client will immediately notice incompetence or insufficient skills. Sales is a process and we need to take care of its every phase - what happens before (preparation), during (contact with a client) and after the act of sales (post-sales support). In certain business fields most of the clients leave due to a poor client service. |
Our sales trainings offer covers:
|
Training preparation – to prepare a sales training, we first run a client service (relations with a client) and sales audit. We focus on 3 key areas: |
-
- Client’s employees (their behaviours, professional potential, skills and values). - Structures (if and in which way existing procedures, systems and strategies support the company’s activities. - Business environment (which are the main challenges and business objectives of our clients and what the clients think about them).
|
Post-training evaluation – we ask participants, their supervisors’, the training project manager and sometimes the key clients to appraise the training results. |